fone doctors

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FAQ

Frequently asked questions about our repair services.

We offer a lifetime warranty on all our repairs. If the same issue recurs, we will fix it at no extra cost. Some exclusions apply (e.g. accidental damage after repair).
Most screen and battery repairs are completed within 1–2 hours. More complex repairs may take 2–5 business days. We will give you an estimated completion date when you book.
Yes. Booking online ensures we have the right parts and a slot reserved for you. Walk-ins are welcome but may face a wait.
We accept cash and pay-at-clinic for repairs. For online orders we can offer cash on delivery in some areas.
We currently serve UK customers. You can post your device to us or visit one of our UK clinics. Contact us for postal repair options.
We use high-quality OEM or equivalent parts. For some models we offer original manufacturer parts as an upgrade. Ask in clinic or when booking.
Use our clinic locator to find the nearest branch. We also offer postal repair: send your device to us and we'll return it once repaired.